TallyFelt support
How can we help?
TallyFelt support for U.S. users aged 18 or older
Include the email used at checkout and a short description of the issue. Do not send your license key, full card number, password, or other sensitive credentials.
TallyFelt is operated by Cayres Labs LLC. Mailing address: Cayres Labs LLC, 320 Acacia Ave, Unit C, Carlsbad, California 92008, United States.
Billing and cancellation
For monthly or annual subscription changes, open TallyFelt, go to Settings → Pro license, and select Manage subscription. This opens the Stripe Customer Portal, where you can manage or cancel a recurring plan. See Billing, Trial & Cancellation for plan and trial details.
The Lifetime plan is a one-time purchase and does not have a recurring subscription to cancel. If you cannot reach the portal or need help with a charge, email us with the purchase email and receipt details.
Activation or access recovery
After a verified Checkout Session, TallyFelt shows a license key. In the app, open Settings → Pro license and enter that key. If you changed browsers or cleared local storage, enter the saved key again. If you cannot recover access, email support from the purchase email address.
Privacy requests
For access, correction, deletion, or other privacy requests, email contact@cayreslabs.com with “Privacy Request” in the subject line. Read our Privacy Notice before submitting a request.
Product scope and responsible use
TallyFelt is an educational simulated-practice app. It does not provide real-money instructions or guarantees about activity outside the product. If gambling is causing harm, pause and seek help from a qualified local resource; in the United States, call or text 1-800-GAMBLER.